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BoE and FCA unveils results from survey on AI

22 November 2024

BoE and FCA unveils results from survey on AI

The Bank of England and FCA released their 2024 AI and Machine Learning in UK Financial Services survey

 

This survey highlights the rapid adoption of AI, its benefits for operational efficiency and fraud prevention, and the challenges firms face in governance and risk management.

Key highlights include:

  • 75% of firms are already using AI, with a further 10% planning adoption within three years, marking a sharp increase from 2022;
  • AI’s top applications include fraud detection (33%), cybersecurity (37%), and process optimisation (41%);
  • Third-party implementations have surged, with a third of AI use cases relying on external providers, raising concerns about dependencies and data security; and
  • Cybersecurity remains the highest perceived systemic risk, both now and in the next three years​

✅ Firms should focus on enhancing AI governance frameworks, ensuring robust oversight of third-party models, and investing in talent to harness AI’s full potential responsibly.