---
title: HK Publishes the Anti-scam Consumer Protection Act
description: The Hong Kong Monetary Authority (HKMA) has published the Anti-Scam Consumer Protection Charter 2.0
---

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# [HK Publishes the Anti-scam Consumer Protection Act](https://www.plenitudeconsulting.com/news-insights/hk-publishes-the-anti-scam-consumer-protection-act)

 Written by [Insight & Partnership Team](https://www.plenitudeconsulting.com/news-insights/author/insight-partnership-team) | Apr 10, 2024 2:18:00 PM

The Charter has four principles for participating institutions:

- A ban on sending any instant electronic messages to customers with embedded hyperlinks;
- Collaboration to raise public awareness of credit card scams and other digital frauds;
- The provision of contact information on suitable channels for customers to make enquiries; and
- The implementation of relevant training to frontline staff.

Firms can view the second edition of the Charter to remain attuned to ongoing regulatory anti-fraud and scam initiatives and expectations.

[View full post](https://www.plenitudeconsulting.com/news-insights/hk-publishes-the-anti-scam-consumer-protection-act)

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