Fraud Prevention Services

Regulated firms are facing new fraud threats alongside increased fraud losses and operational costs which are impacting the bottom line. The rise of AI and machine learning has expanded the vendor landscape for organisations of all sizes. Choosing the right fraud solution is crucial

Regulators worldwide are responding with stricter regulations to protect consumers, mandating that victims of scams be reimbursed and requiring liability to be shared among organisations where control failures occurred.

This shift is pushing banks, payment services providers and other financial institutions to strengthen their internal fraud defences to avoid financial and reputational damage. Regulatory requirements and expectations are now starting to crystallise as a result of FCA guidance and the recently published EU AI Act.

Plenitude is your trusted advisor in navigating this dynamic environment.

Our agile approach allows us to quickly adapt to evolving fraud threats, client demands and deploy experienced industry practitioners who have a proven track record in operational transformation and optimising fraud systems and controls to reduce fraud losses and operational costs.

We provide access to market leading AI enabled fraud detection and prevention technology through our advisory services and partnership model

Fraud Independent Assessment

Assessment of existing strategies, rules, technology and operational processes to improve fraud detection rates, enhance the customer experience and reduce fraud losses. The independent assessment is vendor-agnostic allowing for a wider review of all technology and processes used.
Horizon Scanning and Threat Analysis

A service offering that anticipates potential risks (AI, etc.), conducting comprehensive threat assessments and advising clients on effective preventative measures to ensure they stay secure in an ever-changing technology landscape.
Fraud Technology Market Evaluation

A detailed fraud technology market evaluation service, focusing on comprehensively analysing emerging technologies, market trends and competitive landscapes. Enabling clients to make informed decisions and strategically align their operational teams with best practice and cutting-edge solutions.
Fraud Education and Awareness Training

Advanced fraud training programmes for operational staff to enhance their understanding of fraud risks but also customer behaviour, enabling them to deal with complex scams and fraud threats.
Outsourced Fraud Teams

A dedicated service, offering tailored fraud teams, deployed to organisations to bolster fraud defences, enhancing their business security, reputation and trustworthiness within the marketplace.
Fraud Transformation

Fraud transformation support, including Fraud Strategy and Target Operating Model definition, and to implement recommendations from our Fraud Independent Assessment as well as wider transformation support.

Benefits and Outcomes Delivered

We understand that all firms’ business activity, customer base and risk appetite will differ. We therefore work closely with our clients to develop a deep understanding of their business and FCC framework in order to develop an effective, proportionate and risk-based approach to financial crime risk management.

Plenitude’s services and capabilities are grounded in our multi-jurisdictional expertise, our proprietary suite of tools and RegTech products, and our deep understanding of sector-specific regulatory obligations and needs. This enables us to deliver the following benefits and outcomes to our clients:

Access industry leading and experienced fraud practitioners

Our fraud specialists bring years of practical experience in fraud risk management including operations within the financial services sector. This enables us understand your challenges, seamlessly integrate into your business and deliver value at pace.
Identify opportunities for efficiency gains and improve fraud system effectiveness

Optimise Fraud detection accuracy, streamline workflows and reduce false positives, leading to improved effectiveness and significant cost savings & loss avoidance. We have a proven track record in reducing customer friction & operational demand, whilst maintaining or increasing effectiveness of fraud detection systems.
Achieve exceptional delivery results maximising ROI

We leverage our skills and experience to ensure delivery excellence. Guaranteeing maximum value for our clients for all fraud related change.
Gain insight into industry best practices and performance

Our industry experts have worked with a wide range of financial organisations within the UK. Our deep knowledge and extensive experience uniquely places us to provide a clear view to our clients on what ‘good’ truly looks like specifically tailored to their risks and risk appetite.
Improved insight, enabling accurate data driven decisions

Enhance insights through data to identify critical information necessary for making more informed strategic decisions. Utilise data more efficiently to improve customer experience, reduce risk and improve process efficiency.