KYC Managed Service | Plenitude Consulting

KYC Managed Services

The regulatory landscape continues to evolve placing increased regulatory pressure and demand on institutions to meet their KYC/CDD compliance obligations, often at significant cost.

Organisations are increasingly seeking out managed service solution providers and partners to access operational, regulatory and technical expertise, whilst looking to improve the overall customer experience and reduce costs.

Our KYC Managed Services supports our clients in addressing client on-boarding, ongoing / periodic reviews and remediation requirements for individuals and entities across the full client lifecycle. Our expert resources can augment and support existing customer review activity or we can provide a managed service that enables our clients to outsource KYC/ CDD activity.

In addition to our KYC consultancy services we offer Know-Your-Distributor (KYD) and Know Your-Intermediary (KYI) Managed Services to support on-boarding, ongoing / periodic reviews and remediation requirements for Financial Intermediaries, Product Distributors and other third parties across the full third party management lifecycle.

Our KYC Managed Services are augmented by our strong FCC advisory, tech, data analytics and transformation capability which enables us to provide the following:

Our Services

Advisory Support

Offer expert advisory support to define riskbased programme or remediation strategies, including client file prioritisation.
Transformation Support

Deliver transformation support for designing, setting up and executing comprehensive programmes, covering governance, PMO framework, operational procedures, solution design, capacity planning and training
Data Analytics

To conduct population analysis and segmentation to inform your remediation and data strategy for the remediation programme.
Onshore KYC resources

Provide skilled onshore KYC resources in a resource augmentation model, with strong oversight, cost efficiency and a ‘get it right first time’ mindset.
Technology

Deploy our managed service and updated technology and data, allowing you to outsource all or selected components of the client lifecycle

Approach and Benefits

Proven approach and delivery track record

Plenitude, launched in 2012 to spearhead a global remediation programme, has since collaborated with leading financial institutions on numerous large-scale, complex remediation projects. We harness industry best practices and invaluable lessons learned to ensure the outstanding success of our services
Industry-leading technology

Our state-of-the-art tech automates customer data collection from approved third-party sources or via a secure portal. By using customisable workflows and management information, we reduce costs and eliminate any client friction.
Expert, flexible resourcing model

Our resource deployment model is flexible, scalable and designed to meet your resourcing needs while managing costs. Our team of fully trained and accredited KYC/CDD specialists bring deep subject matter expertise and will hit the ground running on any engagement.
Rigorous quality management

Our stringent quality framework provides assurance and ‘right first time’ results, minimising rework and cutting overall costs.
Regulatory compliance

Our proprietary policies, standards and procedures, designed by our industry-leading SMEs, fully align with relevant laws, regulations and guidance, powered by our innovative obligations management solution, RegSight.